S E R V I C E SFor services we offer our business and leisure plans:
Hotels
• Location research and information
• Electronic reservations system hotel bookings
• Manual hotel bookings (requiring phone calls)
• Use of negotiated preferred rate programs
• Access to blocked room programs
• Early check in/late check out requests
• Domestic and international faxes and phone calls when applicable
• Rooming lists and housing instructions for groups
Airlines
• Comprehensive information on all schedules, routing and fares
• Reservations and tickets (including electronic tickets)
• Automated search for the best seat assignments
• Refund Processing
• Filing lost ticket application (excluding airline fees)
• Frequent flyer enrollment
• Priority wait list monitoring (manual and automatic)
• Special service request (meal, wheelchairs)
• Upgrade requests
• Used of negotiated rates and preferred vendor rates
• Monitoring and management of unused tickets
• Processing of airline-issued discount coupons
• Multiple faxes or emails as needed
• Coordinating bookings with other travelers for seating and hotels
• Adherence to your company travel policies
• Maintenance of business and personal travel profiles
Cars
• Electronic reservations system bookings
• Non-System bookings (requiring phone calls)
• Specialty car requests (convertibles, four wheel drive, etc.)
• Limousine requests
Eurailpass
• The Eurailpass provides rail passes for up to sixteen counties within Europe.
• Traveling by train is the most convenient and least expensive way to travel in Europe.